Answer to your Frequently Asked Question:

Printer Friendly
Description of Problem 100000002012

I am unable to print suddenly even though I could print before.

Description of Solution 200000002594

Turning ON/OFF the power while displaying the print monitor screen may cause the printer driver to be to OFF-LINE which will prevent printing.

1. Click on Start, Settings, Printers or Printers and Faxes, click on the QL icon.

2. Click on File and then Properties. If the printer driver shows it is OFF-LINE, close the print monitor screen and turn ON/OFF the power of QL machine few times.

3. If this procedure is unable to restore the printer driver to ON-LINE,restart the computer.

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