Description of Problem 100000002553
Why is the machine typing the wrong characters?Description of Solution 200000003228
It is possible your daisywheel needs resetting.
1. Hold down the "CODE" key, while holding press the Reset key "Q".
If the wrong characters continue printing, change to a new daisywheel. If problem persists contact your Authorized Brother Service Center. Youmay locate your authorized Brother service center by contacting us as 1-800-284-4357 or visiting our website