Description of Problem 100000002705
Why is my unit typing the wrong characters?Description of Solution 200000003385
"It is possible your daisywheel needs resetting. Hold down the CODE key, while holding press the Reset key ""Q"". Then release. If the wrong characters continue printing, change to a new daisywheel. If problem persists contact your Authorized Brother Service Center. You maylocate your authorized Brother service center by contacting us as 1-800-284-4357 or visiting our website.