Answer to your Frequently Asked Question:

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Description of Problem 100000003628

What are the specifications for the USB cable that should be used with my Brother machine?

Description of Solution 200000004375

Your Brother machine has a full-speed USB 2.0 interface.  The machine can also be connected to a computer that has a USB 1.1 interface with a USB 1.1 cable though this may reduce data transfer time between the computer and Brother machine.



Please use a type A/B USB Device Cable, not longer than 6 feet (2 meters).  The connector ends are as pictured below:






-      When you use a USB cable, make sure you connect it directly into a USB port of your computer.  We do not recommend connecting the cable through a keyboard or a non-powered USB hub as connection loss is possible.


-      When connecting the cable to your Brother machine, ensure that the cable is connected into the USB port.  The connector will fit into a LAN port or Line/EXT port, but this connection will not work.


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