Description of Problem 100000003696
The printing has poor quality, white lines or streaks.Description of Solution 200000004461
While the print
head generally remains clean under normal use, lint or dirt from the roller may
become stuck on the print head and cause these conditions. If this occurs, clean
1. Turn OFF the QL
2. Hold the DK Roll
compartment cover at the side near the font of the machine and firmly lift up to
open the cover.
3. Remove the DK
4. Thread the end
of the Cleaning Sheet into the slot immediately before the cutter.
not peel off section 1 of the sheet. Make sure the printed surface of the
Cleaning Sheet is facing up.
5. After the
Cleaning Sheet is inserted in the slot, peel off section 2 of the sheet. Close
6. Turn ON the QL
7. Press and hold
the FEED button for at least one second. The roller rotates for 4 inches.
length of the Cleaning Sheet is 3 inches. Press the FEED button for less than
once second makes the roller rotate for 1/3 inch only.
8. The adhesive
surface of the Cleaning Sheet removes any dirt and lint from the roller, and
cleaning is then completed. A Cleaning Sheet can only be used one
If the problem
persists, your machine may require service.
The machine has a
one year limited exchange warranty. If the machine is in warranty, call Brother
Customer Service at 1-877-Brother (1-877-276-8437) for warranty
If the machine is
out of warranty, contact a Brother Authorized Service Center for repair by
clicking on the link below: