Answer to your Frequently Asked Question:

 
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Description of Problem 100000004021

How do I clear the message "Machine Error 71"?


Description of Solution 200000004883

Machine Error 71 is an indication of a mechanical malfunction of the Brother machine.   Unplug the machine from the power outlet for approximately 30 seconds and then plug it back in.

 

If the problem continues and your machine is within warranty, you can locate a Brother Authorized Service Center (ASC) in your area by clicking on the link below:

http://www.brother-usa.com/service/default.aspx or contact Brother Customer Service by calling 1-877-Brother (1-877-276-8437) Monday through Friday, excluding holidays. 

 

If your machine is out of warranty, you can locate a Brother Authorized Service Center using the information listed above.

 

 

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