print job was sent to the queue and didn't print or was sent to the print queue
in error, it may need to be deleted to allow subsequent jobs to
cancel print jobs in the queue perform the following steps:
1. Open the Printers Folder:
Start => Settings => Printers.
Start => Printers and Faxes.
Control Panel => Hardware and Sound => Printers.
Server 2008 R2:
a. Move your mouse to
the lower left corner of the Desktop or Start screen.
b. Right-click the
screen and then left-click Control Panel.
c. Under Hardware
and Sound, click View devices and printers.
Open the print queue:
XP, Server 2003, Vista Users or Server
click on your model machine. The Brother machine's Printer Properties
window will appear.
Server 2008 R2 or Server 2012 Users: Right-click on the
Brother "Printer Driver" and select See What's
3. Cancel the
cancel all documents click Printer => Cancel All Documents (or
Purge Print Documents).
cancel only selected print jobs, click on the specific job to highlight
it. Then click Document => Cancel.
Yes. This should clear the queue.
may have to make several attempts to completely clear the print queue. If
the print jobs still remain in the queue after several attempts, restart the