Answer to your Frequently Asked Question:

 
Printer Friendly
Description of Problem 100000005508

During the printer driver installation in Windows XP it warns the software you are installing has not passed the Windows Logo testing.


Description of Solution 200000006670

During the printer driver installation in Windows XP it warns ... The software you are installing for this hardware has not passed the Windows Logo testing.

 

If you are installing the printer driver from the Brother CD-ROM look at the CD-ROM to verify it lists Windows XP.

 

If Windows XP is not listed on the CD-ROM, you will need to download the printer driver from the Brother web site http://www.brother-usa.com.  

 

Click the link below to directly access the printer driver download page.

http://www.brother-usa.com/downloads/default.aspx

 

If the CD-ROM lists Windows XP or you are installing the Windows XP printer driver downloaded from the Brother web site click the Continue Anyway button to complete the installation.

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