Description of Problem 100000007625
My Brother machine has no power. What can I
do?Description of Solution 200000009406
If the Brother machine does not
appear to have power follow the steps listed below:
1. If the display is blank, verify
the plug is connected into the power outlet. If the power cord is
connected to a surge protector or power switch, remove the cord from
the device and connect it directly to the outlet.
2. If the display still remains
blank, test the outlet with another device (a working lamp, radio etc.).
If that device does not work, the
problem is related to the outlet or circuit.
You may also need to check for blown
If a wall switch controls the outlet
verify the switch is in the ON position.
Another option would be to move the
Brother machine and connect it to a verified working outlet (tested with a
working lamp, radio, etc).
If the problem continues and your
machine is within warranty, you can locate a Brother Authorized Service Center
(ASC) in your area by clicking on the link below:
or contact Brother Customer Service by calling 1-877-Brother
(1-877-276-8437) Monday through Friday, excluding holidays.
If your machine is out of warranty, you can locate a
Brother Authorized Service Center using the information listed