Answer to your Frequently Asked Question:

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Description of Problem 100000007639

How do I clear the message "Machine Error 77" from the display?

Description of Solution 200000009433

"Machine error 77 is an indication of a mechanical malfunction.

If your machine is within warranty, you can locate a Brother AuthorizedService Center (ASC) in your area using one of the following:

Click on: then click on the "Service Center Locator" option located on the left side of the page or for automated assistance by telephone, dial 1-800-284-4357 access our fax back system. This system can provide you a printed list via facsimile orverbal listings of a Brother ASC in your area. You may also contact Brother Customer Service at 1-800-284-4329 Monday through Friday, 9:00am- 7:00pm EST, excluding holidays. If you are out of warranty, you need to contact a Brother Authorized Service Center using the information listed above.

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