Description of Problem 100000011001
How do I install the ribbon refill?Description of Solution 200000014160
follow the steps listed below for installing a replacement ribbon. To view
a video with step-by-step instructions click
Brother machine uses the PC301 print
cartridge. The ribbon refills you can use in this cartridge are:PC302RF
= 2 ribbon refill pack or PC304RF =
4 ribbon refill pack.
Open the front cover by placing your hand into the document feeder and pulling
it towards you.
Open the top cover by lifting up on the two blue levers on either side of the
Lift the top cover and this will expose the print
Remove the old print cartridge by grasping it by the handle and lifting it out
of the machine.
Place the cartridge on a flat surface with the label closest to you and the
indented arrow on the cartridge pointing away from you.
Turn the cartridge over.
The blue gear will be closest to you and on the right hand
You will notice that the ribbon is wound around one spool and has pulled of the
Remove the expired ribbon spool by holding the side of the ribbon cartridge and
pushing up on the blue gear to release it from the
Lift the expired ribbon spool on an angle so that the black gear releases from
the cartridge and place the spool on the flat surface.
Remove the empty spool by holding the side of the ribbon cartridge and pushing
up on the white gear to release it from the cartridge.
Lift the empty spool on an angle so that the black gear releases from the
cartridge and place the spool on the flat surface.
Remove the gears from the ribbon spools.
Discard the expired ribbon and spools.
Remove the ribbon refill from either the PC302 or PC304 refill
Remove the packaging and rubber band.
Place the ribbon refill on the flat surface with the
Match the blue gear with the spool that has blue paint on the
Insert the blue gear in the spool and turn it until the gear aligns with the
slots on the spool.
Install the white gear on the right side of the full roll.
Turn the gear until the gear aligns with the slots on the
Install the black gears on the left side of the spools.
Turn the gears until they align with the slots on the
Place the full roll in the cassette furthest away from
Turn the cassette over with the white label closest to
Turn the blue plastic gear on the side of the cartridge to remove any slack in
Place the cartridge in the unit with the indented arrow on the print cartridge
pointing to the back of the unit.
28. Close the top cover, pressing down on
both sides until you hear them click into place.
Close the front cover.