When printing or saving a label in the PTouch Editor the error ADO/db Cannot initialize engine is displayed.
The error message
ADO/db Can Not Initialize Engine or The
index file library.idx cannot be opened means that the
Microsoft components in your PC got corrupted. The PTouch Editor needs
these components to work properly in order to connect to its library and
internal/external database. If you do not need to store the
templates history to the PTouch Library and also have no need to connect it to
the label list or external files such as Access, Excel, CSV, etc. then you can
follow the instruction from the link below to set it up.
If you do need the
PTouch Library and/or database connection, you may need to contact Microsoft for
further support. Otherwise, you may have to back up all your data and then
re-install the Operating System.
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