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Description of Problem 100000013131

What is the maximum number of rows for the Label list (.idx) in the Ptouch Editor and/or Address book?


Description of Solution 200000016898

There is no limitation on number of rows in the label list file (.idx). However, the maximum file size is 2 (GB) Gigabytes. If the file sizes for PTouch Editor label list or Address Book database file has exceeded the limit of 2 (GB) Gigabytes data.   Please reduce the PTouch file size by editing the existing contact list and delete some of the contact rows.

 Note: If the customer contact list contains photo image. You may want to remove photo images in the contact list to free up space. 

To check and view your PTouch address book file size.  Please perform the steps below:

 For Windows XP/2003:

a. Address Book

1.  Click Start =>My Computer =>Local Disk (C:) => Documents and Settings=> <user name> =>Application Data => Brother => P-touch Address Book => 1.0

2.  You will see the file name: PtAdrbook1033.idx

 b. PTouch Editor

1.  Click Start =>My Computer =>Local Disk (C:) => Documents and Settings=> <user name> =>Application Data => Brother => P-touch Editor => 5.X (or 4.X)

2.  You will see the file name: PtLabel1033.idx

 

  1. For Windows Vista:

a. Address Book

1.  Click Start =>My Computer =>Local Disk (C:) => Documents and Settings=> <user name> => Appdata => Roaming => Brother => P-touch Address Book => 1.0

2.  You will see the file name: PtAdrbook1033.idx

  b. PTouch Editor

1.  Click Start =>My Computer =>Local Disk (C:) => Documents and Settings=> <user name> => Appdata => Roaming => Brother => P-touch Editor => 5.X (or 4.X)

2.  You will see the file name: PtLabel1033.idx

 

  1. For Windows 7/8:

a. Address Book

1.   Click Start (for Windows 8, click Desktop icon) =>Computer =>Local Disk (C:) => Users => <user name> => Double click on the dialog box above and then type in: \appdata and then click Enter=> Roaming  => Brother => P-touch Address Book => 1.0

2.   You will see the file name: PtAdrbook1033.idx

 b. Ptouch Editor

1. Click Start (for Windows 8, click Desktop icon) =>Computer =>Local Disk (C:) => Users => <user name> => Double click on the dialog box above and then type in: \appdata and then click Enter=> Roaming  => Brother => P-touch Editor => 5.X (or 4.X)

2.  You will see the file name: PtLabel1033.idx

 

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