Answer to your Frequently Asked Question:

 
Printer Friendly
Description of Problem 100000013369

Why do I get an error 1628 Failed to complete script based install during the installation process?


Description of Solution 200000017186

Error 1628 is a computer system issue and it occurs while you are trying to install, uninstall, repair, or update an installation.

 

This error is not related to the Brother PTouch Label printer or software.

 

Please go to the link below to view the solution provided on the Install Shield web site:

 

http://consumerdocs.installshield.com/selfservice/viewContent.do?externalId=Q108464&sliceId=1

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