Answer to your Frequently Asked Question:

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Description of Problem 100000014045

Which adapter does my machine use?

Description of Solution 200000018014

The recommended adapter for this machine is the AD24.

The label on the adapter should list the model as the AD24, a Switching Adapter with the OUTPUT of 9VDC 1.6A. The label should also indicate the + POSITIVE and the - NEGATIVE contacts of the adapter plug. The outside surface of the tip at the end of the plug should be + POSITIVE and the inside contact should be - NEGATIVE. Using a wrong adapter can DAMAGE the machine internally and void the warranty. You can order the adapter directly from Brother Accessory Sales Department at 1-877-552-6255 or at our website at

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