Answer to your Frequently Asked Question:

 
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Description of Problem 100000014193

Turn on or off the Status Monitor


Description of Solution 200000018285

 

The Status Monitor utility is a configurable software tool that allows you to monitor the status of one or more devices, allowing you to get immediate notification of errors such as a paper empty or paper jam.

 

 

- Windows Users

- Macintosh Users

- To Close or Disable the Status Monitor

 

 

 

 

 

WINDOWS USERS

 

Windows 7 or earlier: 

 

- Click Start à (All) Programs à Brother à XXX-XXXX (Model) à Status Monitor à XXX-XXXX (Model).  The Brother Status Monitor will be displayed on the desktop or in the task tray by the system clock. 

 

 

Windows 8 or 8.1 (Using the compatible MFL-Pro Suite software):

 

a.    Click  Brother Utilities

 

b.    Click the dropdown list to select your model if it is not already selected.

 

c.    Click Tools.

 

d.    Click Status Monitor.

 

 

2.  There are several different indications that the Status Monitor will display.

 

-       A green icon indicates the normal stand-by condition.

 

-       A yellow icon indicates a warning.  This icon will be displayed if one of more of the ink cartridges are near empty.

 

-       A red icon indicates an error has occurred.  This icon will be displayed if one or more of the ink cartridges are empty.

 

-       A gray icon indicates that the Brother machine is "offline".  There is no communication between the Status Monitor and the Brother machine.

 

3.  If your Status Monitor is in the task tray, you can double-click on the icon to view the ink level for each individual cartridge.  If your Status Monitor is on the desktop, the window displayed will indicate the current level of each individual ink cartridge.  The bar chart will show as follows:

 

-       Bk = Black

 

-       Y = Yellow

 

-       C = Cyan

 

-       M = Magenta

 

 

 

 

 

 

MACINTOSH USERS

 

1. Click the Go à Computer à Macintosh HD à Library à Printers à Brother à Utilities à Brother Status Monitor.

 

NOTE: You can also access the Status Monitor from the Open Print Queue (Utility) option of the Print & Fax, Print & Scan or Printers & Scanners window.  The location will vary depending on your Operating System.

 

2.  There are several different indications that the Status Monitor will display.

 

-       A green icon indicates the normal stand-by condition.

 

-       A yellow icon indicates a warning.  This icon will be displayed if one of more of the ink cartridges are near empty.

 

-       A red icon indicates an error has occurred.  This icon will be displayed if one or more of the ink cartridges are empty or if there is an error on the machine.

 

-       A gray icon indicates that the Brother machine is "offline".

 

 

3.  If your Status Monitor is in the dock, click on it to show the Status Monitor with the ink level for each individual cartridge.  The bar chart will show as follows:

 

-       Bk = Black

 

-       Y = Yellow

 

-       C = Cyan

 

-       M = Magenta

 

 

 

 

 

 

 

TO CLOSE OR DISABLE THE STATUS MONITOR

 

Windows Users (Close the program):

 

- Right-click on the Status Monitor icon and left-click click Close.

 

 

Windows Users (Disable from startup):

 

a. Right-click on the Status Monitor.

b. Uncheck Load Status Monitor on Startup.

 

 

Macintosh Users (Close the program): 

 

- Click the Red X in the top left corner of the Status Monitor window.

 

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