Answer to your Frequently Asked Question:

 
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Description of Problem 100000014663

My machine has no power, what can I do to correct this?


Description of Solution 200000018918

If your machine has no power:

Ensure the unit is securely plugged into a working AC power outlet.

Ensure the power switch located on the bottom left corner is turned on.

If the problem persists, your machine may require service.

If your machine is still within warranty, repairs will be carried out under the terms of the warranty by our local Authorized Service Center. You can locate a local Authorized Service Center on our website at: www.brother-usa.com/service/or you may contact our Customer Service Center at 1-877-276-8437.

If your machine is out of warranty, you can locate a Brother Authorized Service center on our website at: www.brother-usa.com/service/or you may contact our Customer Service Center at 1-877-276-8437.

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