Answer to your Frequently Asked Question:

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Description of Problem 100000015015

How can I reset my unit back to the factory settings?

Description of Solution 200000019380

To reset the unit back to the factory settings:


1. Turn off the machine.


2. With the machine power off, press and hold down the Code key.


3. While holding down the Code key, press and hold down the R key.


4. While holding both keys, press the ON/OFF key.


5. Release the ON/OFF key.


6. Release the other keys.


Note: All text settings, option settings, and stored label files are cleared when you reset the unit.

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