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Description of Problem 100000016337

How does Caller Id work with my Brother machine?


Description of Solution 200000020987

Your Brother machine#s Caller ID feature allows you to use the Caller IDservice that is offered by many local telephone companies. This feature will display the telephone number and name (if available) of the caller when the line rings.

After the line rings a few times, your Brother machine#s LCD shows the caller#s telephone number and name (if available). Once you answer the call, the Caller ID information disappears from the LCD, but the information is stored in your Brother machine#s Caller ID Memory.

- You will see the first 15 characters of the number (or name).

- OUT OF AREA means the call originated outside your Caller ID service area.

- PRIVATE CALL means the caller has intentionally blocked the transmission of Caller ID information.

Please note that Caller ID service varies with different telephone companies. We recommend you call your local telephone company to determine what type of service is available in your area.

1. VIEWING THE CALLER ID LOG

Your Brother machine#s Caller ID Memory stores information for up to twenty calls. When the twenty-first call is received, it replaces information about the first call. You can scroll through your Brother machine#s Caller ID LOG to review the calls you have received. To view the Caller ID LOG, please follow these steps:

a. Press the Hold/Caller ID key. The LCD will display CALLER ID LOG.

- The LCD will alternate messages -PRESS START KEY and SELECT RIGHT OR LEFT ARRROW & SET.

b. When SELECT RIGHT OR LEFT ARRROW & SET is displayed, press theRIGHT or LEFT ARROW to scroll through the Caller ID Log.

- The Caller ID of the last caller will appear on the Brother machine#sLCD.

- If no Caller ID information is stored, then the LCD will display NO CALLER ID.

c. When you want to see more detailed information for a displayed ID (phone number and date and time call was received) press Set.

- As you scroll through the names press START to dial one of the listed numbers.

d. To continue viewing the Caller ID Log (Step b) press the RIGHT or LEFT ARROW.

#OR#

To exit the Caller ID Log, press STOP.

2. PRINTING THE CALLER ID LOG

You can print your Brother machine#s Caller ID List by following these steps:

a. Press the Hold/Caller ID key. The LCD will display CALLER ID LOG.

- The LCD will alternate messages (PRESS START KEY and SELECT RIGHT OR LEFT ARRROW & SET).

b. When PRESS START KEY is displayed, press the START key to print the Caller ID Log.

3. CALLER ID HISTORY

If you have Caller ID service through your telephone company, then information on the last 20 numbers you received calls from will be stored in your Brother machine#s Caller ID History.

You can select one of these numbers and do one of the following:

- Returning a call from the log.

- Register the number as a Speed Dial location on your Brother machine.

a.. Returning a Call from the Log

You can scroll through the Caller ID Log and select a call to return automatically. You must set up your AREA CODE in advance. (USA only)

i. Press the Hold/Caller ID key. The LCD will display CALLER ID LOG.

- The LCD will alternate messages (PRESS START KEY and SELECT RIGHT OR LEFT ARRROW & SET).

ii. When SELECT RIGHT OR LEFT ARRROW & SET is displayed, press the RIGHT or LEFT ARROW to scroll through the Caller ID Log until you see a call you want to return.

- The Caller ID of the last caller will appear on the Brother machine#sLCD.

- If no Caller ID information is stored, then the LCD will display NO CALLER ID.

iii. Press START.

iv. Begin speaking when the other party answers.

This feature may not be available in certain area of USA and Canada.

If your dialing plan does not follow the standard 1 + area code + 7-digit number dialing system for calling outside your area code, you may experience problems returning calls automatically from the Caller IDLog. Your fax machine will automatically dial #1# plus the area code for any number that does not originate in your area code. If this is notthe procedure followed by your dialing plan you will not be able to return calls automatically.

b. Registering a Caller ID Number

You can set up a caller in the Caller ID Log as a One Touch or Speed Dial number.

i. Press the Hold/Caller ID key. The LCD will display CALLER ID LOG.

- The LCD will alternate messages. (PRESS START KEY) and (SELECT RIGHT OR LEFT ARRROW & SET).

ii. When SELECT RIGHT OR LEFT ARRROW & SET is displayed, press the RIGHT or LEFT ARROW to scroll through the Caller ID Log until you see a call you want to register.

iii. To register the caller as a One Touch number, press the One Touch key where you want the number to be stored.

OR

To register the caller as a Speed Dial number, press Speed Dial and use the dial pad to press the two-digit location code.

iv. Press SET.

-If the LCD shows REGISTERED, the auto dial location already has a number. Choose another location.

v. Enter the caller#s name and press Set.

vi. Press the RIGHT or LEFT ARROW to select the type of number. Select the one that is appropriate, FAX (a fax number), TEL (a voice number), FAX/TEL (both a fax and voice number) or CHAIN (a number usually an access code, for chain dialing).

vii. Press SET

viii. Return to Step ii to store another auto dial number

#OR#

Press Stop to exit.

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