Answer to your Frequently Asked Question:

 
Printer Friendly
Description of Problem 100000017308

How do I reset the printer to factory defaults? factory reset


Description of Solution 200000022113

You can partially reset the machine back to its default printer settings.

The Network settings will not be reset.

Factory Reset

1. Turn off the printer.

2. Make sure that the front cover is closed and the power cord is plugged in.

3. Hold down Go as you turn on the power switch. Keep Go pressed down until all the LEDs light up and then Status LED turns off.

4. Release Go. Make sure that all the LEDs are off.

5. Press Go eight times. The printer will restart.

Settings Reset

This operation will reset all the machine settings back to the settings that were set at the factory:

1. Turn off the printer.

2. Make sure that the front cover is closed and the power cord is plugged in.

3. Hold down Go as you turn on the power switch. Keep Go pressed down until all the LEDs light up and then Status LED turns off.

4. Release Go. Make sure that all the LEDs are off.

5. Press Go ten times. The printer will automatically restart.

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