Description of Problem 100000018001
Why is my machine not printing, just feed out a blank label?Description of Solution 200000022966
1. Try another
cassette tape, there could be a problem with the cassette.
2. If using
batteries, try replacing all six “AAA” batteries, not just two or three.
3. If using an
adapter, check the rating of the adapter. The label on the adapter should list
the model as the AD24ES or AD24, a Switching Adapter with the OUTPUT of 9VDC
1.6A. The label should also indicate the + POSITIVE and the - NEGATIVE
contacts of the adapter plug. The outside surface of the tip at the end of
the plug should be + POSITIVE and the inside contact should be - NEGATIVE.
Using a wrong adapter can DAMAGE the machine internally and void the
warranty. The recommend adapter for this machine is the AD24ES or
AD24. You can order the adapter directly from Brother Accessory Sales
Department at 1-877-552-6255 or at our website at http://www.brothermall.com
If the problem
persists, your machine may require
The machine has a
one year limited exchange warranty. If the machine is in warranty, call Brother
Customer Service at 1-877-Brother (1-877-276-8437) for warranty
If the machine is
out of warranty, contact a Brother Authorized Service Center for repair by
clicking on the link below: