Answer to your Frequently Asked Question:

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Description of Problem 100000018580

How do I clear the message REPLACE PARTS LASER from the display?

Description of Solution 200000023658

The message REPLACE PARTS LASER will appear on the display when the machine has printed 100,000 pages. The Laser is a periodic maintenance item and should be replaced as soon as possible to maintain optimum reliability.

NOTE: The machine will continue to work with the message on the display.However, print quality problems may occur if the Laser is not replaced.

Periodic maintenance replacement of the Laser is not covered under the standard Brother warranty and cannot be installed by the customer.

You can locate a Brother Authorized Service Center (ASC) in your area byclicking on the following link:

Or you can contact Brother Customer Service by calling 1-877-Brother (1-877-276-8437) Monday through Friday, excluding holidays.

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