Answer to your Frequently Asked Question:

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Description of Problem 100000018581

How do I clear the message REPLACE PARTS PF KIT 1 from the display?

Description of Solution 200000023659

The message REPLACE PARTS PF KIT 1 will appear on the display when the machine has printed 100,000 pages from paper tray 1. The PF Kit 1 (PaperFeeding Kit 1) is a periodic maintenance item and should be replaced as soon as possible to maintain optimum reliability.

NOTE: The machine will continue to work with the message on the display.However, paper jams or other feed-related problems may occur more frequently if the kit is not replaced.

Periodic maintenance replacement of the PF Kit 1 is not covered under the standard Brother warranty and cannot be installed by the customer.

You can locate a Brother Authorized Service Center (ASC) in your area byclicking on the following link:

Or you can contact Brother Customer Service by calling 1-877-Brother (1-877-276-8437) Monday through Friday, excluding holidays.

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