Description of Problem 100000018824
When changing the Correction tape the new tape does not completely remove the typed character. What should I do?Description of Solution 200000023946
When the correction tape has been replaced recently, the cause can be quite simple and requires minimal troubleshooting.
1.Check that the dull side of the correction tape is facing the paper.
2.Check that the orange leader has been completely wound onto the take up spool on the right side of the carriage.
3.Verify that the typewriter ribbon is single use carbon ribbon (1030, 17020, 7020, etc.) with the small orange knob on the left side of the cartridge.
a.If the ribbon has any other color knob, you will have to use the coverup correction tape, item number 4010.
4.If the tape has partially removed the characters, look at the characters on the tape, if they are evenly spaced, the machine is likelyoperating normally.
5.Listen to the typewriter when it corrects, the hammer should strike 3 times for each correction. If it does not strike 3 times, the machine may require service.
6.Advance the correction tape by turning the orange knob counter-clockwise to move the tape approximately 2 inches. This will remove any tape that may have dried out in transit.
If the typewriter still does not remove the characters fully, it may require servicing.
If the machine is in warranty, call Brother Customer Service at 1-877-Brother (1-877-276-8437) for warranty options.
If the machine is out of warranty, contact a Brother Authorized Service Center for repair by clicking on the link below: