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Printer Friendly
Description of Problem 100000018874

How do I configure the wireless printer and install the printer driver without a cable in Windows XP, Vista, 7, 8, Server 2003, 2008, 2008 R2, or 2012?


Description of Solution 200000024025

PART I: Gather the wireless network settings of your wireless access point or wireless router

 

Gather the following wireless network settings of your access point or router.  Refer to the access point's user guide for instructions on accessing the network settings information.  

 

SSID or Network Name

The name of your Wireless Network or Access Point

Authentication Method

Open System, Shared Key, WPA/WPA2-PSK*

Encryption Mode

None, WEP, TKIP, AES

Network Security Key (Password)

Encryption Key, WEP Key, Passphrase

 

*NOTE: The Brother machine only supports WPA2-PSK with AES.  If you are using WPA2-PSK with TKIP you will receive a connection error.

 

IMPORTANT:  Some access points and routers have both a primary and guest network.  Guest networks allow access to the network Internet connection, but restricts direct access to the network.  The Brother machine should be setup on the primary network and not the guest network.

 

If you do not have the network settings information or cannot find this information, refer to the solution - How do I find the Wireless Security Information in Windows?

 

If you need to contact your router manufacturer for assistance gathering the required information, refer to the following link to obtain contact information for common router manufacturers:  http://www.brother-usa.com/support/wireless/wireless_router_information.htm

 

 

PART II: Perform a factory reset on the printer

 

1.    Make sure that the top cover is closed and the power cord is plugged in.

 

2.    Turn on the printer and wait until the printer is in the Ready state.

 

3.    Press the UP OR DOWN ARROW key to select Reset Menu. Press OK.

 

4.    Press the UP OR DOWN ARROW key to select Factory Reset. Press OK.

 

5.    Press CANCEL.

 

 

PART III: Perform a factory reset on the printer network card

         

1.    Press the UP OR DOWN ARROW key to select Network. Press OK.

 

2.    Press the UP OR DOWN ARROW key to select Factory Reset. Press OK.

 

3.    The LCD display will show Restart Printer?, press OK again.

 

 

PART IV: Enable the Wireless Network Card

 

1.    Press the UP OR DOWN ARROW key to select Network. Press OK.

 

2.    Press the UP OR DOWN ARROW key to select WLAN. Press OK.

 

3.    Press the UP OR DOWN ARROW key to select WLAN ENABLE. Press OK.

 

4.    Press the UP OR DOWN ARROW key to select ON. Press OK again.

 

 

PART V: Print out the Printer Settings pages to determine the IP Address

                                                                              

1.    Wait 1 minute. It is very important to wait 1 minute after the reset before continuing.

 

2.    Print the Printer Settings by pressing the OK key 3 times.

 

3.    Look at the last page of the Printer Settings. Locate the Node Type near the top of the page.

 

-      If the Node Type is Brother NC-7500w, IEEE 802.11b/g (Active), go to STEP 4

 

-      If the Node Type is Brother NC-7500w, IEEE 802.11b/g (Inactive) or Brother NC-6700h, Ethernet 10/100BASE-TX (Active), you will need to enable the wireless network card again, repeat PART IV.

 

 

 

4.    Locate the IP Address in the middle and the Comm Mode and Name (SSID) near the bottom. Verify:

 

  1. IP Address of the printer is a 169.254.x.x number.

 

 

  1. Comm Mode is Ad-hoc.

 

  1. Name (SSID) is SETUP.

 

 

 

  1. If the IP Address is not a 169.254.x.x number, the Comm Modes is not Ad-hoc, and the Name (SSID) is not SETUP, you will need to reset the printer network card and enable the wireless network card again, start again from PART III.

 

 

PART VI: Communicate to the printer WITHOUT a network cable and configure the wireless settings

 

To communicate with the printer in Ad-hoc mode, the wireless computer needs to join the printer's SETUP network.

 

Refer to the following solution for instructions - How do I join my computer to the SETUP wireless network?

 

Continue to PART VII. 

 

 

PART VII: Configure the Wireless Network Card

 

1.    Open a web browser.  An error message may appear informing you are not connected to the internet. 

 

2.    Enter the IP Address of the printer into the web browser screen and press ENTER.  The Brother Web Management screen will appear.

 

 

 

3.    Click on Network Configuration near the top of the screen.

 

 

 

4.    A login screen will appear. Enter the following:

Username: admin

Password: access

 

Then click OK.

 

 

 

5.    Click Configure Wireless near the middle of the screen.

 

 

 

6.    Change the Communication Mode to Infrastructure.

 

 

 

7.    Click the BROWSE button next to the Wireless Network Name (SSID). 

 

 

 

8.    Select the Name (SSID) for your network and click OK at the bottom. Refer to the network setting information gathered in PART I.

 

 

 

9.    Select the appropriate Authentication Method from the drop down list.  Refer to the network setting information gathered in PART I.

 

 

 

10. Select the appropriate Encryption Method.  Refer to the network setting information gathered in PART I.

 

 

 

11. If WEP is selected as the Encryption Method, enter the hex code for the WEP Key 1. There is no need to enter the Passphrase for WEP Encryption.

 

12. If using an Authentication Method other than Open or Shared, then a Passphrase must be entered on the Passphrase line.

 

13. Click the Submit button at the bottom of the screen to update the printer with your wireless settings.

 

14. A screen indicating the settings have been updated successfully should appear. The printer wireless network card is now Active on the network.  

 

15. Switch your computer BACK to your wireless access point or wireless router, rather than the SETUP network. If you need assistance doing this, please refer to the following solution but select your original network instead of the SETUP network - How do I join my computer to the SETUP wireless network?

 

16. Verify the printer is now attached to the wireless access point or wireless router:

 

  1. Wait 1 minute. It is very important to wait 1 minute before continuing. If you do not wait at least 1 minute, the Brother machine may not have enough time to join the network and receive an IP address.

 

  1. Print the Printer Settings by pressing the OK key 3 times. Look at the last page of the Printer Settings.

 

  1. Locate the IP Address in the middle and confirm it is assigned via DHCP.

 

 

 

  1. Locate the Comm Mode near the bottom and confirm it is set to Infrastructure.

 

 

 

  1. Locate the Name (SSID) near the bottom and confirm it matches your access point or router.

 

 

 

  1. Locate the Wireless Link Status near the bottom and confirm it reads Link OK.

 

 

 

  1. The printer is now configured and is operating on your network.

 

 

PART VIII: Printer Driver Installation

 

Refer to the following solution to install the printer driver - The wireless printer is connected to the network. How do I install the printer driver in Windows? 

 

 

 

 

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