Answer to your Frequently Asked Question:

 
Printer Friendly
Description of Problem 100000018949

How do I clear error message Replace PF Kit 1 on the LCD display?


Description of Solution 200000024098

The message "Replace PF Kit1" appears on the display when the machine has printed approx 50,000 pages. The PF Kit1 consists of the rollers and separation pad for the paper cassette. The kit should be replaced in order prevent jams and other paper feed issues. 

The message "Replace PF Kit1" is not a malfunction of the machine, so replacement is not covered under the normal Brother warranty.

The kit is not user installable - the installation should be performed by an authorized service center. You can locate a Brother Authorized Service Center (ASC) in your area by clicking on the link below:

http://www.brother-usa.com/service/default.aspx or contact Brother Customer Service by calling 1-877-Brother (1-877-276-8437) Monday through Friday, excluding holidays. 

Was this helpful?
Please help us to improve our services by letting us know if this information was helpful: