Answer to your Frequently Asked Question:

 
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Description of Problem 100000019459

The hammer is not striking the paper. How can I correct this?


Description of Solution 200000024694

The hammer is not striking the paper

 

The daisy wheel may not be locked in properly. 

 

1. Pull back on the lock lever and lift out the daisy wheel.

 

2. Inspect the daisy wheel for damage and then reinstall it into the carriage.  Be careful to keep the tab in the upper right corner.

 

3. Push the lever towards the platen until you hear it latch into place.

 

If the hammer still does not strike the paper, the typewriter may require service.

 

If the machine is in warranty, call Brother Customer Service at 1-877-Brother (1-877-276-8437) for warranty options.

 

If the machine is out of warranty, contact a Brother Authorized Service Center for repair by clicking on the link below:

http://www.brother-usa.com/service/default.aspx 

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