Description of Problem 100000019628
Why does the message Drum End Soon continue to appear on the LCD display
after I replaced the drum?Description of Solution 200000024863
recommends that customers use only genuine Brother drum units and/or toner
cartridges. Each Brother laser printer is designed to work at pre-set
temperatures that are matched exactly to each of our individual toner
formulations. Each individual component is designed to work with the other
to ensure quality and reliability. Using non-Brother supplies may affect the
hardware performance, print quality and machine reliability. The Brother limited
warranty does not apply to any problem that is caused by the use of third party
drum units, toner cartridges or toner.
This message would
continue to appear if the drum counter was not reset when you replaced the drum.
To reset the drum follow the instructions listed below
1. Power the
machine On using the On/Off switch located on the side of the
2. Open front
3. Press the
CLEAR/BACK key on the control panel. The display will show “Replace Drum
– 1. Yes 2. No”
4. Press the UP
ARROW key to reset the drum count
Close the front cover.