Answer to your Frequently Asked Question:

Printer Friendly
Description of Problem 100000019728

I have a printer that is malfunctioning. How do I send it to Brother Mobile Solutions for repair?

Description of Solution 200000024972

You must contact our Technical Support in order to return the items for repair. Please call 1-800-543-6144to receive a RMA (Return Material Authorization) Monday through Friday, excluding holidays. A technical support person will evaluate the problem and give you instructions on how to send the unit to Brother Mobile Solutions for repair.


The machine has a one year limited depot warranty.


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