Description of Problem 100000019776
Why am I getting error message "The tape type is different. Use HG
tape."?Description of Solution 200000025020
The error message appears if “High Speed” or
“High Resolution” is selected in P-touch Editor and the wrong tape Type
is installed in the printer. In order to print at “High Speed” or
“High Resolution”, a “HG” (High Grade) tape must be installed in
the printer. Check the tape Type installed in the printer; there is label
on top of the cassette tape mark either “TZ” or “HG”.
Note: If you selected “Standard” in P-touch Editor and the
software keep changing to “High Speed” or “High Resolution” when
you click Print, please uninstall and re-install P-touch Editor software.