Description of Problem 100000020167
Which adapter does my machine use?Description of Solution 200000025476
The recommend adapter for this machine is the AD24ES or
The label on the adapter should indicate that it is an AD24ES
or AD24, a Switching Adapter with an Output of 9V 1.6A. The label should also
indicate the + POSITIVE and the - NEGATIVE contacts of the adapter plug.
The outside surface of the tip at the end of the plug should be + POSITIVE and
the inside contact should be - NEGATIVE.
Using a wrong adapter can DAMAGE the machine internally and
void the warranty. You can order the adapter directly from Brother Accessory
Sales Department at 1-877-552-6255 or at our website at http://www.brothermall.com.