Description of Problem 100000020681
How do I download and install the latest Ptouch Label driver for Windows OS
from the Brother Website?Description of Solution 200000026128
all the Windows applications. Do NOT turn on the PTouch Label machine
or connect it to the PC’s USB port.
instructions on how to download the PTouch Label Driver, refer to the solution: How
do I navigate the Brother website to download software, drivers, and
Windows Operating System:
the download is complete, the Installer Disk Image will be mounted on your
Desktop. You will find the installer package icon on the Desktop or under
the Downloads folder.
click on the downloaded file
6. After the file was
unzipped successfully, it will create a sub-folder with a same name as a
downloaded file (in step 4). Double click on this sub-folder, double click
on D_SETUP and then follow the onscreen instructions to complete the
If you received an error code 193 while running the D_SETUP. Please double
click on the sub-folder (x86 or x64) and then double click on
on Start to install the driver and then follow the default prompt steps
until the installation is completed. (using QL-570 model as an
8. After installing
the PTouch Label driver successfully, you can delete or remove the downloaded
file and unzip folder from your Downloads folder.