Description of Problem 100000020682
How to Remove/Uninstall (Ptsweep) the Ptouch/Label Driver in Windows
Operating System?Description of Solution 200000026132
following steps are example of uninstalling the QL570 printer driver on a PC
running Windows 7 64-bit Operating System. The RED box in the illustrations indicates where you
should click on.
all the Windows applications.
the USB cable from the PC; or turn the power off on the PTouch Label
3. Click the link:
Where can I download the Printer driver information cleanup
on the series that matches your printer.
example for selecting the QL Series Label
Before selecting the Download button for your Model and
Operating System; Please confirm whether your Operating System version is
32 bit or 64 bit. Click on the Start icon (For
Windows 8, click on Desktop icon); right click on Computer, and
then select Property. Your operating system version will be
displayed under System Type.
on the Download button that matches your model and Operating System.
example is for QL-570 on Windows 7 64-bit
READ the user license agreement before clicking I Accept.
Open folder button.
click on the downloaded file below to perform the unzip process.
click on the Unzip folder.
click on the ptsweep file.
on the Run button to remove the existing/old driver, and then restart
the PC when you are done.