Description of Problem 100000021451
How do I perform the cleaning procedure?Description of Solution 200000027189
clean the scanner:
The cleaning procedure can be initiated in the DSMobileScan II software program. It is recommended to place a few drops
of alcohol (70% isopropyl alcohol) in the middle of the cleaning sheet. A less concentrated solution of alcohol
may be used; however, more cleaning cycles may be required to clean the
Use the cleaning sheet included in the original packaging. If the
original cleaning sheet is not available you may order a new cleaning sheet part
To get the best results it is recommend that you calibrate after the scanner has
been cleaned. Refer to How
do I calibrate the scanner
screen shots may be slightly different depending upon which scanner you have and
which operating system you have
Start the DSMobileScan II software and the following
window will appear
Click the Custom button and the
following will appear.
Click the Calibrate button,
and the following window will appear.
Click the Clean button, and the following will appear.
A few drops of alcohol placed on the cleaning paper may help if the paper alone
is not effective.
Insert the cleaning sheet into the machine
Click the OK button and this window will reappear
Click the Clean button the cleaning sheet will move back and forth in the
scanner, then be ejected and the following window will
Click the Cancel button