Description of Problem 100000021931
How do I clear the message "Print
Unable"?Description of Solution 200000027865
The message "Print
Unable" (followed by a two digit code) will appear on the display if there is a
mechanical malfunction of the Brother machine.
To reset the
machine, power the machine off using the power switch located on the right side
of the machine. Wait approximately 10 seconds and then power it back
- If the machine
displays "Ready", then the issue is resolved.
- If the
problem continues and your machine is within warranty, you can locate a Brother
Authorized Service Center (ASC) in your area by clicking on the link
http://www.brother-usa.com/service/default.aspx or contact
Brother Customer Service by calling 1-877-Brother (1-877-276-8437) Monday
through Friday, excluding holidays.
machine is out of warranty, you can locate a Brother Authorized Service Center
using the information listed above.