Answer to your Frequently Asked Question:

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Description of Problem 100000022106

How do I print envelopes, labels, or thick paper from the manual feed slot?

Description of Solution 200000028113

The machine is equipped with a manual feed slot where envelopes, labels, and thick paper (28 - 43 lbs) can be manually fed one at a time. The paper tray is for plain paper (20 - 28 lbs), recycled paper, and thin paper (16 - 20 lbs) only. When printing envelopes and labels with the face-up output tray pulled down, the machine has a straight paper path from the manual feed slot through to the back of the machine.


For more information about the recommended types of paper, envelopes, and labels, click the appropriate link below.


What type and size of paper is recommended for use in the Brother machine?







Follow the steps below to print on envelopes, labels, or thick paper.


1. Open the back cover (face-up output tray).




2. For printing envelopes only: Pull down the two green levers, one on the left-hand side and one of the right-hand side. The green envelope levers have an image of an envelope on them when they are pulled down.


NOTE: Do not pull down the fuser cover tabs which are the black plastic tabs with green stickers on them.








3. Open the manual feed slot cover on the front of the machine.


NOTE: The HL2220 machine does not have a manual feed slot cover, continue to the next step.




4. Using both hands, slide the manual feed paper guides to the width of the paper, envelope, or label sheet that you are going to use.



5. The side to be printed should be faced up. Using both hands, put one envelope, one full sheet of labels, or one sheet of paper in the manual feed slot until the front edge touches the paper feed roller.








Once the machine has grasped the envelope, label sheet, or paper, let go. The machine will hold the sheet or envelope in place until the print data is sent to the machine.





- Make sure the envelope, label sheet, or thick paper is straight in the manual feed slot. If it is not, it may not feed properly resulting in a skewed printout or a paper jam.

- Do not put more than one full sheet of labels or one envelope in the manual feed slot at any one time, as it may cause a jam.

- Do not insert a label sheet that has previously been used or is missing any labels.

- If you put a sheet of paper, an envelope, or label sheet in the manual feed slot before the machine is in Ready mode, it may be ejected without being printed on.  


6. Choose the appropriate Paper Size and Media Type for the envelope, label sheet, or thick paper in the printer driver. Refer to the solutions before for more information.


How do I adjust the default settings of my printer driver in Windows? 


How do I adjust the default preferences of my printer driver in Macintosh OS X? 



- Remove each envelope, label sheet, or thick paper as soon as it has been printed. Stacking them may cause the paper to jam or curl.

- If envelopes are smudged during printing, set the Media Type to "Thick Paper" or "Thicker Paper" to increase the fixing temperature.


7. Send the print data to the machine.


8. After the printed envelope, label sheet, or thick paper comes out of the machine, put in the next envelope, full label sheet, or thick paper.


9. For printing envelopes only: When you have finished printing, reset the two green levers that were pulled down in STEP 2 back to their original position.


10. Close the back cover (face-up output tray).






Most envelopes designed for laser printers will be suitable for your machine. However, some envelopes may have feed and print-quality problems because of the way they have been made. A suitable envelope should have edges with straight, well-creased folds and the leading edge should not be thicker than two sheets of paper. The envelope should lie flat and not be of baggy or flimsy construction. You should buy quality envelopes from a supplier who understands that you will be using the envelopes in a laser machine.


We recommend that you print a test envelope to make sure the print results are what you want.


Do not use envelopes:

- that are damaged, curled, wrinkled, irregularly shaped, extremely shiny, or textured envelopes.

- with clasps, snaps, tie strings, self-adhesive components, windows, holes, cutouts, or perforations.

- that are of a baggy construction, not sharply creased, embossed (have raised writing on them), or pre-printed on the inside.

- that were previously printed by a laser/LED printer.

- that cannot be arranged when put in a pile.

- that are made of paper that weighs more than the paper weight specifications for the printer.

- with edges that are not straight or consistently square.

- with glue on the sealing flap.


If you use any of the types of envelopes listed above, they may damage your machine. This damage may not covered under any Brother warranty or service agreement.


Click here to view the instructions for printing on envelopes.






The machine will print on most types of labels designed for use with a laser machine. Labels should have an adhesive that is acrylic-based since this material is more stable at the high temperatures in the fuser unit. Adhesives should not come in contact with any part of the machine, because the label stock may stick to the drum unit or rollers and cause jams and print quality problems. No adhesive should be exposed between the labels. Labels should be arranged so that they cover the entire length and width of the sheet. Using labels with spaces may result in labels peeling off and causing serious jams or print problems.


All labels used in this machine must be able to withstand a temperature of 392 degrees Fahrenheit (200 degrees Centigrade) for a period of 0.1 seconds.


- Do not use labels that are damaged, curled, wrinkled, or an unusual shape.


- Avoid feeding labels with the carrier sheet exposed because your machine will be damaged.


- Label sheets should not exceed the paper weight specifications. Labels exceeding this specification may not feed or print properly and may cause damage to your machine.


- Do not reuse or insert labels that have previously been used or are missing a few labels on the sheet.


Click here to view the instructions for printing on labels.






























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