Answer to your Frequently Asked Question:

 
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Description of Problem 100000022468

How do I cancel a fax I am receiving?


Description of Solution 200000028591

If someone has sent you a large fax that you do not want to receive, follow these steps:

1. Unplug your Brother machine from the AC electrical outlet.

2. Disconnect the telephone cord from your Brother machine's LINE jack.

3. Leave your Brother machine unplugged for 3 to 5 seconds.

4. Plug your Brother machine back into the AC electrical outlet.

- If the Brother machine displays the date and time, the issue is resolved.  Plug the telephone cord back into the LINE jack.

- If the Brother machine begins trying to print the fax, go to STEP 5.

5. Unplug your Brother machine from the AC electrical outlet again.

6. Press and hold the STOP or STOP/EXIT key.

7. Plug your Brother machine back into the AC electrical outlet.

8. After 2 to 3 seconds, release the STOP or STOP/EXIT key.

 

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