Answer to your Frequently Asked Question:

Printer Friendly
Description of Problem 100000022828

The wired or wireless printer is connected to the network. How do I install the printer driver in Windows?

Description of Solution 200000029102

1.    Ensure that you are logged on to your computer with Administrator rights.  If you are using a personal firewall (other than Windows Firewall), anti-spyware, or antivirus applications, temporarily disable them.


2.    If you have the supplied CD-ROM, verify the CD-ROM lists the operating system installed on your computer.


-      If the operating system installed on your computer is listed on the CD-ROM, go to STEP 6.


-      If you do not have the supplied CD-ROM or the operating system installed on your computer is not listed on the CD-ROM, you will need to download the software from the Brother web site. Continue to STEP 3.


3.    For instructions on how to navigate the Brother website to download the software, please click here.


4.    Select Usa, click OK



5.    After reading and accepting the License Agreement, click Yes if you agree to the terms.  Go to STEP 8.



6.    Put the supplied CD-ROM into your CD-ROM drive. If the model name screen appears, choose your machine. If the language screen appears, choose your language.


NOTE:  If the CD does not automatically run, browse to (My) Computer and then double click on the Brother icon to run the CD.


7.    The CD-ROM main menu will appear.  Select Install Printer Driver.



8.    Select your connection type. Click Next.


-      If the printer is connected with an Ethernet cable, select Wired Network Connection (Ethernet) and click Next.


-      If the printer is connected wireless, select Wireless Network Connection. Click Next.



9.    Select Brother Peer-to-Peer Network Printer and click Next



10. If a firewall is detected, choose Change the Firewall port settings to enable network connection and continue with the installation (Recommended).  Click Next to continue.


NOTE:  If you are using a firewall other than Windows Firewall or Windows Firewall is off, you may receive a message warning you that the firewall could block network communication.



11. If the Select Features option appears, click Next.



12. Select the Brother machine and click Next.



13. The installation screens will appear one after another.  Please wait. It will take a few moments for all the screens to appear.  Do not try to cancel any of the screens during this installation.


14. The option to view the user's guide online is displayed, click Next.



15. When the On-Line Registration screen is displayed, you can click Brother Registration and follow the on-screen instructions.  Once you have completed the registration or if you have already registered your Brother machine, click Next.



16. When the "Setup Complete" window appears, make the following selections, and then click Finish:


-      You may select Enable Status Monitor on Startup, which is a software tool for monitoring device status and error notification from your PC.


-      We recommend selecting Enable the Network Connection Repair Tool, which is a software application that will check for network problems and automatically attempt to correct them.


-      You may select to Set as Default Printer.



17. You may be prompted to select an option for firmware update notification.  Make your selection and click OK.


NOTE: Internet access is required for any firmware upgrades.



18. Setup is complete.


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