Answer to your Frequently Asked Question:

Printer Friendly
Description of Problem 100000022878

The printer is connected to the network. How do I install the printer driver in Windows?

Description of Solution 200000029174

1.  Ensure that you are logged on to your computer with Administrator rights.  If you are using a personal firewall (other than Windows Firewall), anti-spyware, or antivirus applications, temporarily disable them.


2.  If you have the supplied CD-ROM, verify the CD-ROM lists the operating system installed on your computer.


-  If the operating system installed on your computer is listed on the CD-ROM, go to STEP 6.


-  If you do not have the supplied CD-ROM or the operating system installed on your computer is not listed on the CD-ROM, you will need to download the software from the Brother web site. Continue to STEP 3.


3.  For instructions on how to navigate the Brother website to download the software, please click here


4.  Open the temporary folder you save the downloaded file to and double click on the downloaded file.


5.  Choose your Country/Language and click OK.  Go to STEP 8.


WARNING:  US English speakers should select USA, not ENG.



6.  Put the supplied CD-ROM into your CD-ROM drive. If the model name screen appears, choose your machine. If the language screen appears, choose your language.


NOTE:  If the CD does not automatically run, browse to (My) Computer and then double click on the Brother icon to run the CD.


7. The CD-ROM main menu will appear.  Click Install Printer Driver for U.S.A. / Canada / Latin America.




NOTE: For Windows Vista and 7, when the User Account Control screen appears, click Allow or Yes.


8.  After reading and accepting the License Agreement, click Yes if you agree to the terms.




9. Choose the connection type and click Next.



10.  Choose Brother Peer-to-Peer Network Printer and click Next.




11. If a firewall is detected, choose Change the Firewall port settings to enable network connection and continue with the installation (Recommended).  Click Next to continue.


NOTE:  If you are using a firewall other than Windows Firewall or Windows Firewall is off, you may receive a message warning you that the firewall could block network communication. 




12. Network Printer Driver must be selected. You may select PS Printer Driver to install the postscript printer driver and Status Monitor to install the status monitor.  Click Next.



13.  The installation screens will appear one after another.  Please wait. It will take a few moments for all the screens to appear.  Do not try to cancel any of the screens during this installation.


14.  Choose the Brother machine and click Next.




15.  When the User's Guides screen is displayed, you can click View Manuals on the Web to view the user's guides.  Click Next.



16.  When the On-Line Registration screen is displayed, you can click Brother Registration and follow the on-screen instructions.  Once you have completed the registration or if you have already registered your Brother machine, click Next.



17.  When the "Setup Complete" window appears, make the following selections, and then click Finish:


-  You may select Enable Status Monitor on Startup, which is a software tool for monitoring device status and error notification from your PC.


We recommend selecting Enable the Network Connection Repair Tool, which is a software application that will check for network problems and automatically attempt to correct them.


-  You may select to Set as Default Printer.



18.  You will be prompted to select an option for firmware update notification.  Make your selection and click OK.


NOTE: Internet access is required for any firmware upgrades.









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