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Description of Problem 100000023974

How do I get and install the latest Ptouch Address Book from the Website?


Description of Solution 200000030597

1. Go to http://www.brother-usa.com/downloads/Default.aspx

 

2. Select a Product Group, the Model, and then click on the View Download button.

 

3. Under Your Results, click on Downloads on our Online Solution Center.

 

4. Under Downloads tab, Under Select OS, select your Operating System, and then click on the Search button.

 

5. Click Download & Information link, under P-touch Address Book.  The screen changes supply the software version, update history and download/installation info.

 

6. Click on the Download button, enter the last 9 characters of the Serial (can be found in the rear or bottom or inside of the machine) and then click Submit Query button.

 

7. Read the License Agreement, click I Accept and then click Save.

 

8. At the left side of the Save dialog box, click on the Desktop icon and then click Save.  Note the name of the file.

 

9. After the P-touch Address Book downloaded to your PC's desktop, go to the Desktop, and double click on the downloaded file to start the installation.

 

10. Proceed with the P-touch Address Book installation; follow the default/prompt steps until the installation is completed.

 

11. After installing the P-touch Address Book successfully, you can delete/remove the downloaded file from your Desktop.

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