Answer to your Frequently Asked Question:

Printer Friendly
Description of Problem 100000023976

My Printed Document is spilling onto a second page, Why?

Description of Solution 200000030599

To get a document of greater than 10.1 inch in length to print on one sheet of a perforated roll the retract feature must be enabled. 


There are three settings that should be changed. 


1. Open Devices and Printers


2. Right click on your printer and click Printer Properties

3. Click Preferences



4. Click Advanced



5. Change Paper Size to Letter, Change Paper Type to Perforated Roll Retract and Change Form Feed Mode to End of Page Retract.



If you need further assistance please contact Brother Customer Service at 1-800-255-0415.

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