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Description of Problem 100000024305

How do I install the Brother MFL-Pro suite from the CD in Windows XP, Vista, 7 or 8 using the USB interface?

Description of Solution 200000031047

To connect your Brother machine to your computer using a USB interface follow the steps listed below:


1.  Ensure that you are logged on to your computer with Administrator rights.


2.  Close any applications running before installing the MFL-Pro Suite.


3.  Ensure the machine is powered off and the interface cable is disconnected before attempting to install.  For applicable models, ensure there is no USB flash drive inserted in the machine.


4.  Insert the software CD that is compatible with your Operating System into your CD-ROM drive. If the model name screen appears, choose your machine. If the language screen appears, choose your language.


NOTE:  If the CD does not automatically run, double click on My Computer on your desktop, or click Start => Computer.  Then double click on the Brother MFL-Pro Suite icon to run the CD.


5. The CD-ROM main menu will appear. Click Initial installation.


6.  Click Install MFL-Pro Suite.


7. After reading the ScanSoft PaperPort SE License Agreement, click YES if you agree to the terms.  The installation of PaperPort SE will automatically start and is followed by the installation of MFL-Pro Suite.


8. When the Brother MFL-Pro Suite Software License Agreement window appears, click YES if you agree to the Software License Agreement.


9.  Choose Local Connection (USB) and click NEXT.


10. When prompted, plug in the USB cable from the connector on the back of the machine to an available port on the computer.


WARNING: For machines with network ports, make sure you connect the cable to the USB port, not the LAN port.


NOTE:  Brother recommends you use a type A/B USB cable that is no longer than 6 feet directly connected from the machine to your computer.  Other cable configurations may work, but connection loss is common.


11. Turn the Brother machine on.


12. The installation will continue automatically and the screens will appear one after another.  Please wait. It will take a few moments for all the screens to appear. Do not try to cancel any of the screens during this installation. 


NOTE:  If asked: Would you like to install this device software?  Click INSTALL.


13. When the User's Guides screen is displayed, if you want to download the manuals click View Manuals on the Web and follow the on-screen instructions.  You can also view the manuals on the documentation CD.  Once you are finished click NEXT to continue the installation.


14. When the On-Line Registration screen is displayed, make your selection and follow the on-screen instructions.  Once you have completed the registration click NEXT to continue the installation.


15.  When the "Setup Complete" window appears, make any of the following selections, and then click NEXT:


-         You may select Enable Status Monitor on Startup, which is a software tool for monitoring device status and error notification from your PC.


-         You may select Enable the Network Connection Repair Tool, which is a software application that will check for network problems and automatically attempt to correct them.


-         You may select to Set as Default Printer.


16. Select Yes, I Want To Restart My Computer Now and click FINISH.   The computer will restart.


NOTE:  After restarting the computer you must be logged on with Administrator rights.


17.  Once the computer restarts, you will be prompted to select an option for firmware update notification.  Make your selection and click OK.


NOTE: Internet access is required for any firmware upgrades.


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