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Printer Friendly
Description of Problem 100000024393

How do I configure the wireless printer and install the printer driver with an Ethernet cable using the CD on a wireless Windows 2000, XP, Vista, or 7 computer?


Description of Solution 200000031154

PART I: Gather the wireless network settings of your wireless access point or wireless router

 

1.    Gather the following wireless network settings of your access point or router.  Refer to the access point's user guide for instructions on accessing the network settings information.  

 

SSID or Network Name

The name of your Wireless Network or Access Point

Network Security Key (Password)

Encryption Key, WEP Key, Passphrase

 

IMPORTANT:  Some access points and routers have both a primary and guest network.  Guest networks allow access to the network Internet connection, but restricts direct access to the network.  The Brother machine should be setup on the primary network and not the guest network.

 

If you do not have the network settings information or cannot find this information, refer to the solution -"How do I find the Wireless Security Information?"

 

If you need to contact your router manufacturer for assistance gathering the required information, refer to the following link to obtain contact information for common router manufacturers: 

http://www.brother-usa.com/support/wireless/wireless_router_information.htm

 

2.    If you have previously configured the wireless settings of the machine, you must reset the print server back to its factory default settings.

 

a.    Turn off the machine.

 

b.    Make sure that the front cover is closed and the power cord is plugged in.

 

c.    Hold down GO as you turn on the power switch. Keep GO pressed down until all the LEDs light up and then Ready LED turns off.

 

d.    Release GO. Make sure that all the LEDs turn off.

 

e.    Press GO six times. Make sure that all the LEDs light up to indicate the print server has been reset to its factory default settings. The machine will restart.

 

 

PART II: Configure the Wireless Network Card

 

1.    Insert the Brother Drivers and Utilities CD into your PC.

 

NOTE: If the Brother screen does not appear automatically, go to My Computer (Computer), double-click the CD-ROM icon, and then double-click start.exe.

 

2.    Select the HL-2270DW.

 

 

3.    Select Language: English.

 

 

4.    Click Install Printer Driver (U.S.A./Canada/Latin America).

 

 

 

5.    Read the License Agreement: Click Yes if you agree.

 

 

 

6.    Select Wireless Network Connection. Click Next.

 

 

 

7.    Select Brother Peer-To-Peer Network Printer. Click Next.

 

 

 

8.    Read the notice for Firewall/Antivirus Software users: Click OK.

 

 

9.    Select No to configure the wireless network card manually.

 

 

 

10. Confirm you have the wireless security information. Check the Checked and Confirmed box and click Next.

 

 

11. Choose Temporarily use an Ethernet (LAN) cable and click Next.

 

 

12. Remove the protective cap from the LAN connector on the Ethernet port on the back of the Brother printer.

 

 

13. Connect the Brother printer to your access point or wireless router using a network cable (not included) and click Next.

 

 

 

 

 

14. Choose the printer you wish to configure, and click Next. If the list is blank, check if the access point or wireless router and the printer are powered on, and then click Refresh.

 

 

15. The wizard will search for wireless networks available from your printer. Choose the access point or wireless router you wish to associate the printer with, and then click Next.

 

                                                                                            

 

16. Enter the Network Key and then enter the key again in Confirm Network Key, then click, Next

 

 

17. Click Next. The settings will be sent to your printer.

 

NOTE:

-      The settings will remain unchanged if you click Cancel.

 

-      If you want to manually enter the IP address settings of your printer, click Change IP Address and enter the necessary IP address settings for your network.

 

 

 

 

18. A WLAN (wireless network) report will print.

 

 

 

 

19. Choose the status as it is shown for the Connection on the WLAN report. Click Next.

 

-      If your status is Connection:OK, go to STEP 21.

 

-      If your status is Connection:Failed, continue to STEP 20.

 

 

20. Click Finish. Wireless setup failed as it was unable to associate with a wireless network.

 

Check the error code on the printed WLAN report and refer to Troubleshooting on page 28 of the Quick Setup Guide or refer to the solution - "I am setting up my printer wireless and the connection on the wireless LAN report is 'Connection:Failed' with one of the following error codes: TS-01, TS-02, TS-04, TS-05, TS-06, TS-07, TS-08. What do I do?"

 

Then try starting from PART I again.

 

 

 

21. Disconnect the network cable between your access point or wireless router and the printer, and click Next.

 

 

Wireless setup is now complete.

 

 

PART III: Install the Printer Driver

 

1.    Click Next to install the printer driver.

 

 

 

NOTE: If the following screen appears, please reset the access point or wireless router by powering it off, then back on.  Wait 60 seconds and click OK to search again.

 

 

2.    If the printer is listed and has a valid IP address, select the printer from the list and click Next.

 

-      If the printer is not listed, wait 30 seconds and click Refresh.

 

-      If the printer is still not listed, press the GO button on the printer 3 times to print out printer settings. On the last page, check the Wireless Link Status and the IP address.

 

-      If the Wireless Link Status is OK, verify the IP address is valid (e.g. 192.168.x.x or 10.10.x.x).  If the IP Address is valid, click Cancel to stop the install and select another method of installation. Refer to one of the solutions below.

 

"How do I configure the wireless printer and install the printer driver with a USB cable using the CD on a wireless Windows 2000, XP, Vista, or 7 computer?"

 

"How do I configure the wireless printer and install the printer driver without a cable using the CD in Windows 2000, XP, Vista, or 7?"

 

-      Verify the IP Address listed for the printer is a valid number. If it lists APIPA, click Refresh.

 

NOTE: If after pressing Next you receive an error (e.g. ISO32 error) and cannot continue with the driver installation, click Cancel to stop the installation and select another method of installation. Refer to one of the solutions above. 

 

 

3.    Click Next to continue.

 

 

4.    Online Registration. Click Next to continue.

 

 

5.    Click the checkbox next to Enable the Network Repair Tool and click Finish.

 

 

6.    Select the option you would prefer for receiving firmware update notices and click OK.

 

 

 

The printer driver installation is now complete.

  

 

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