Description of Problem 100000024682
When I try to use the scan to OCR in Windows, I get an error message stating:
This feature is not available because there is no OCR software installed. Please
install the OCR software first. What can I do?
Description of Solution 200000031542
This error occurs if the OCR
software bundled with PaperPort SE is not installed properly. In order to
resolve this issue, you will need to install the PaperPort program.
NOTE: If you do not have the CD-ROM that came with the Brother
machine, you may also download and install PaperPort 12 for Windows XP, Vista, 7
or 8. For instructions, refer to: How
do I download and install Nuance PaperPort 12?
For instructions on how to install
the software on Windows 8 using the CD, refer to: How
do I install Nuance PaperPort 12SE into a Windows 8 environment?
1. Insert the Brother driver CD into your
computer. If the disc begins to run automatically, exit from the
2. Go to (My) Computer.
click on the CD Drive labeled MFL-PRO, and select Open or Explore
depending on your Operating System.
4. Double click on the
folders labeled PaperPort => PaperPort
5. Double click
NOTE: Depending on your computer's settings, the .exe extension
may not display.
6. Select English (United States) and click
7. Click NEXT.
8. On the License Agreement, choose: I Accept The
Terms In The License Agreement and click NEXT.
your information and click NEXT.
10. Choose Complete and click NEXT.
11. You may check the option to create PaperPort icon
on the desktop.
12. Click INSTALL.
13. Choose a Registration option, then click OK.
14. Click FINISH.