- If you know how
to send a fax but are having problems sending, refer to the solution: "I'm
having a problem sending faxes. What can I do?"
you are using Voice Over Internet Protocol (VoIP), refer to the solution:
using Voice Over Internet Protocol and am having problems sending faxes. What
can I do?"
NOTE: VoIP is a type of
system that uses an internet connection instead of a traditional phone
- If you are using
MagicJack, a popular VoIP service, refer to the solution: "I'm
using MagicJack and am having problems sending or receiving faxes. What can I
Press the SPEAKER PHONE key and listen for a dial tone.
there is dial tone, press the SPEAKER PHONE key again and go to STEP 3.
there is no dial tone, verify the telephone line cord is directly connected from
the Brother machine's LINE jack to the wall telephone jack.
you are using an analog telephone line and there are splitters, commshare
devices, power strips or surge protectors between the wall telephone jack and
the Brother machine, please remove them. Removing these devices assists in
determining if the issue is related to the device or the Brother
you are using a DSL or Voice Over Internet Protocol (VoIP) telephone system,
there can be multiple types of telephone line connections (modems, interface
boxes, phone adapters, splitters, etc). However, a telephone line must be
connected to the Brother machine's LINE jack.
there is still no dial tone, refer to the solution: "My
Brother machine has no dial tone. What can I do?"
these steps to send a fax:
Place the document(s) you want to fax face down in the ADF.
Enter the fax number you want to send to.
can manually dial the number or use a One Touch or Speed Dial number.
Press the FAX START key.
Your Brother machine will scan and fax the document.
can press the STOP/EXIT key to cancel the