Description of Problem 100000025596
Why am I unable to cut off the label? Description of Solution 200000032793
1. Ensure that the
back cover is latched onto the machine and close completely. The cutter
will not work if it is not completely closed.
2. Remove the back
cover and cassette tape from machine.
3. Examine where
the tape exits the machine. Remove any tape or other object that may jam
4. Reinstall the
cassette tape and back cover. Ensure that the back cover is latched onto
the machine and close completely.
5. Press down on
the cutter lever and see if it cuts.
If the problem
persists, your machine may require service.
The machine has a
two year limited exchange warranty. If the machine is in warranty, call Brother
Customer Service at 1-877-Brother (1-877-276-8437) for warranty
If the machine is
out of warranty, contact a Brother Authorized Service Center for repair by
clicking on the link below: