I: Gather the
wireless network settings of your wireless access point or wireless
following wireless network settings of your access point or router. Refer
to the access point's user guide for instructions on accessing the network
or Network Name
name of your Wireless Network or Access Point
System, Shared Key, WPA/WPA2-PSK*
WEP, TKIP, AES
Security Key (Password)
Key, WEP Key, Passphrase
The Brother machine only supports WPA2-PSK with AES. If you are using
WPA2-PSK with TKIP you will receive a connection error.
If you do not have
the network settings information or cannot find this information, refer to the
solution - How
do I find the Wireless Security Information on my Wireless Macintosh OSX
you need to contact your router manufacturer for assistance gathering the
required information, refer to the following link to obtain contact information
for common router manufacturers:
II: Perform a factory
reset on the printer network card
1. Check that the
front cover of the machine is closed. Turn OFF the power switch on the right
side of the machine.
2. Turn ON the
machine power switch while holding down the GO button until the Toner,
Drum, and Error LEDs are on. The Ready LED will be off.
3. Release the
GO button. All LEDs will be off.
4. Press the
GO button 6 times. Make sure that all the LEDs light up to indicate the
print server has been reset to its factory default settings.
III: Enable the
Wireless Network Card
1. With the
printer power turned on and the printer Ready, hold down the GO button
for about 15 seconds. Release the GO button when the printer prints a
Network Configuration page.
2. Look at
the Network Configuration page. Locate the Node Type at the top of the
- If the Node Type
is Brother NC-7800w, IEEE 802.11b/g (Active), go to STEP 3.
- If the Node Type
is Brother NC-7800w, IEEE 802.11b/g (Inactive) or Brother NC-8200h, Ethernet
10/100BASE-TX (Active), you will need to enable the wireless network card again,
repeat STEP III.
3. Wait 1 minute. It is very important to wait 1 minute after the reset
before continuing. If you do not wait at least 1 minute, the Brother machine may
not have enough time to reset.
4. Print the
Printer Settings by pressing the GO button 3 times. Look at the last
5. Locate the
IP Address in the middle and the Comm. Mode and Name (SSID)
near the bottom. Verify:
a. IP Address of
the printer is a 169.254.x.x number (see Figure 1 below).
b. Comm Mode is
Ad-hoc (see Figure 2 below).
c. Name (SSID) is
SETUP (see Figure 2 below).
d. If the IP
Address is not a 169.254.x.x number, the Comm Modes is not Ad-hoc,
and the Name (SSID) is not SETUP, you will need to reset the printer
network card and enable the wireless network card again, start again from STEP II.
IV: Communicate to
the printer WITHOUT a network cable and configure the wireless
1. To communicate
with the printer in Ad-hoc mode, the wireless computer needs to join the
printer's SETUP network.
you are using a third party utility to manage your wireless connections, contact
the manufacturer for assistance with the following steps.
2. If you are using
the Macintosh operating system to manage your wireless connections, use the
a. In the Airport
Wireless Utility, connect to SETUP.
2. The wireless
icon will turn gray.
Wireless Network Card
1. Open a web
browser. An error message will appear informing you are not connected to the
2. Enter the IP
Address of the printer into the web browser address line and press
ENTER. The Brother Web Management screen will appear.
3. Click on
Network Configuration near the top of the screen. (Figure 3).
4. A login screen
will appear. Enter the following:
Configure Wireless (Figure 4).
6. Change the
Communication Mode to Infrastructure (Figure 5).
BROWSE next to the Wireless Network Name (SSID) (Figure 5).
8. Select the
appropriate Name (SSID) from the list and click OK (Figure 6).
Refer to the network settings information gathered in STEP
9. Leave the
Channel setting as is.
10. Select the
appropriate Authentication Method from the drop down list (Figure
7). Refer to the network settings information gathered in STEP I.
11. Select the
appropriate Encryption Method (Figure 8). Refer to the network
settings information gathered in STEP I.
WEP is selected as the Encryption Method, enter the hex code for the WEP Key
1. There is no need to enter the Passphrase for WEP Encryption.
If an Authentication Method other than Open or Shared is selected, then a
Passphrase must be entered on the Passphrase line (Figure 9).
Submit to update the printer with your wireless settings (Figure
13. The computer
will display a screen indicating the settings have been updated successfully
(Figure 11). The printer wireless network card is now Active on the
14. Switch your
computer BACK to your wireless access point or wireless router, rather than the
SETUP network. If you need assistance doing this, please refer back to the start
of STEP IV.
15. Verify the
printer is now attached to the wireless access point or wireless
a. Wait 1 minute. It is very important to wait 1 minute before continuing.
If you do not wait at least 1 minute, the Brother machine may not have enough
time to join the network and receive an IP address.
b. Print the
Printer Settings by pressing the GO button 3 times. Look at the last page
of the Printer Settings.
c. Locate the IP
Address in the middle and confirm it is assigned via
d. Locate the
Comm Mode near the bottom and confirm it is set to Infrastructure.
e. Locate the
Name (SSID) near the bottom and confirm it matches your access point or
router. (Figure 13).
f. Locate the
Wireless Link Status near the bottom and confirm it reads Link OK.
the IP Address is 0.0.0.0, wait another minute and print out the settings pages
again. If the IP Address is still 0.0.0.0, please reset the router by powering
it off, then back on. Also, turn the printer off, then back on. Wait
approximately one minute. Print out the Network Settings page again and verify
the settings. If the IP Address is still a 0.0.0.0 number, please verify your
security information in STEP I is correct and start
again from STEP II.
IP Address is a 169.254.x.x number and the Wireless Link Status in LINK OK,
please check your router for MAC filtering. If MAC filtering is enabled, please
enter the MAC address to the list. If MAC filtering is not enable, please
reset the router by powering it off, then back on. Also, turn the printer off,
then back on. Wait approximately one minute. Print out the Network Settings page
again and verify the settings. If the IP Address is still a 169.254.x.x number,
please verify your security information in STEP I
is correct and start again from STEP
IP Address is a 169.254.x.x number and the Wireless Link Status in FAILED TO
ASSOCIATE, please reset the router by powering it off, then back on. Also, turn
the printer off, then back on. Print out the Network Settings page again and
verify the settings. If the IP Address is still a 169.254.x.x number, please
verify your security information in STEP I is
correct and start again from STEP II.
The printer is now
configured and is operating on your network.
VI: Install the
printer driver From the Web
have Macintosh OS X 10.7 or 10.8, click
The printer driver
is available for free download from the Brother web site.
How to install the
1. Open your
Internet browser and browse to http://www.brother-usa.com/downloads
2. Choose your
Product Group, Model, and click View.
3. Click on the
link under Your Results.
4. Under Step 1:
Select OS, select your operating system.
5. Under Step 2:
Select Language, select your language.
6. Click on the
7. Under CUPS
Printer Driver (Recommended) click Download &
8. On the next
page, click on the Download button.
9. On the End-User
License Agreement for Brother Software page click I Accept. The
download will begin.
10. Once the
download is complete, the Installer Disk Image will be mounted on your Desktop.
You will find the installer package icon on the desktop.
If you don't find the installer package icon, extract the xxxxxxxx.dmg file
manually with Disk Copy or Disk Utility. Disk Copy or Disk Utility can be found
11. Double click
the installer package icon.
Continue on the welcome window.
13. Read the
license agreement. If you accept the license agreement, click Continue.
Agree to accept the License Agreement.
Mac OS X 10.4.x: Select the destination volume to install the driver.
Install to continue with the standard installation.
Mac OS X 10.4.x, click Upgrade.
16. You will be
prompted to enter your password. Enter your Macintosh password and click
If you do not know your system password, please contact Apple or your network
administrator for assistance.
17. You will be
informed that the Macintosh will need to restart once the installation has
completed. Click Continue Installation to continue.
18. You will
receive a message that the install has succeeded. Click Restart to
complete the installation.
If you are running Macintosh OS X 10.7 or 10.8, start here.
19. Once the
computer is restarted, you will need to add the printer. Click the Blue Apple
icon and select System Preferences and select Print & Fax or
Print & Scan (for Macintosh 10.7 and 10.8).
20. Click the
plus (+) sign.
21. In Default
view, select Brother HL-2270DW series. Click Add.
22. The Brother
HL2270DW series printer icon now appears in the window.
Setup is now
If you wish to
install the printer driver on a different computer, please follow these printer
driver installation steps again STEP