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Description of Problem 100000025611

How do I configure the wireless printer and install the printer driver without a cable in Macintosh OS X 10.4.11 - 10.10?


Description of Solution 200000032816

 

PART I: Gather the wireless network settings of your wireless access point or wireless router

 

Gather the following wireless network settings of your access point or router.  Refer to the access point's user guide for instructions on accessing the network settings information.  

 

SSID or Network Name

The name of your Wireless Network or Access Point

Authentication Method

Open System, Shared Key, WPA/WPA2-PSK*

Encryption Mode

None, WEP, TKIP, AES

Network Security Key (Password)

Encryption Key, WEP Key, Passphrase

 

*NOTE: The Brother machine only supports WPA2-PSK with AES.  If you are using WPA2-PSK with TKIP you will receive a connection error.

 

IMPORTANT:  Some access points and routers have both a primary and guest network.  Guest networks allow access to the network Internet connection, but restricts direct access to the network.  The Brother machine should be setup on the primary network and not the guest network.

 

If you do not have the network settings information or cannot find this information, refer to the solution - "How do I find the Wireless Security Information on my Wireless Macintosh OSX computer?"

 

If you need to contact your router manufacturer for assistance gathering the required information, refer to the following link to obtain contact information for common router manufacturers: 

http://www.brother-usa.com/support/wireless/wireless_router_information.htm

 

 

PART II: Perform a factory reset on the printer network card

 

1.    Check that the front cover of the machine is closed. Turn OFF the power switch on the right side of the machine.

 

2.    Turn ON the machine power switch while holding down the GO button until the Toner, Drum, and Error LEDs are on. The Ready LED will be off.

 

3.    Release the GO button. All LEDs will be off.

 

4.    Press the GO button 6 times. Make sure that all the LEDs light up to indicate the print server has been reset to its factory default settings.

 

 

PART III: Enable the Wireless Network Card

 

1.    With the printer power turned on and the printer Ready, hold down the GO button for about 15 seconds. Release the GO button when the printer prints a Network Configuration page. 

 

2.    Look at the Network Configuration page. Locate the Node Type at the top of the page.

 

-      If the Node Type is Brother NC-7800w, IEEE 802.11b/g (Active), go to STEP 3

 

-      If the Node Type is Brother NC-7800w, IEEE 802.11b/g (Inactive) or Brother NC-8200h, Ethernet 10/100BASE-TX (Active), you will need to enable the wireless network card again, repeat PART III.

 

 

 

 

3.    Wait 1 minute. It is very important to wait 1 minute after the reset before continuing. If you do not wait at least 1 minute, the Brother machine may not have enough time to reset.

 

4.    Print the Printer Settings by pressing the GO button 3 times. Look at the last page.

 

5.    Locate the IP Address in the middle and the Comm. Mode and Name (SSID) near the bottom. Verify:

 

a.    IP Address of the printer is a 169.254.x.x number (see Figure 1 below).

 

b.    Comm Mode is Ad-hoc (see Figure 2 below).

 

c.    Name (SSID) is SETUP (see Figure 2 below).

 

 

d.    If the IP Address is not a 169.254.x.x number, the Comm Modes is not Ad-hoc, and the Name (SSID) is not SETUP, you will need to reset the printer network card and enable the wireless network card again, start again from PART II.

 

 

PART IV: Communicate to the printer WITHOUT a network cable and configure the wireless settings

 

To communicate with the printer in Ad-hoc mode, the wireless computer needs to join the printer's SETUP network.

 

NOTE: If you are using a third party utility to manage your wireless connections, contact the manufacturer for assistance with the following steps.

 

If you are using the Macintosh operating system to manage your wireless connections, use the following steps:

 

1.    In the Airport Wireless Utility, connect to SETUP.

 

    

 

2.    The wireless icon will turn gray.

 

 

 

 

PART V: Configure the Wireless Network Card

 

1.    Open a web browser. An error message will appear informing you are not connected to the internet.

 

2.    Enter the IP Address of the printer into the web browser address line and press ENTER.  The Brother Web Management screen will appear.

 


 

3.    Click on Network Configuration near the top of the screen. (Figure 3).

 

 

4.    A login screen will appear. Enter the following:

Username: admin

Password: access

 

Then click OK.

 

 

5.    Click Configure Wireless (Figure 4).

 

 

6.    Change the Communication Mode to Infrastructure (Figure 5).

 

7.    Click BROWSE next to the Wireless Network Name (SSID) (Figure 5).

 

 

8.    Select the appropriate Name (SSID) from the list and click OK (Figure 6). Refer to the network settings information gathered in PART I.

 

 

 

9.    Leave the Channel setting as is.

 

10. Select the appropriate Authentication Method from the drop down list (Figure 7).  Refer to the network settings information gathered in PART I.

 

 

11. Select the appropriate Encryption Method (Figure 8).  Refer to the network settings information gathered in PART I.

 

 

 

NOTE: If WEP is selected as the Encryption Method, enter the hex code for the WEP Key 1.  There is no need to enter the Passphrase for WEP Encryption.

 

NOTE:  If an Authentication Method other than Open or Shared is selected, then a Passphrase must be entered on the Passphrase line (Figure 9). 

 

 

12. Click Submit to update the printer with your wireless settings (Figure 10).

 

 

13. The computer will display a screen indicating the settings have been updated successfully (Figure 11).  The printer wireless network card is now Active on the network

 

 

14. Switch your computer BACK to your wireless access point or wireless router, rather than the SETUP network. If you need assistance doing this, please refer back to the start of PART IV.

 

15. Verify the printer is now attached to the wireless access point or wireless router.

 

a.    Wait 1 minute. It is very important to wait 1 minute before continuing. If you do not wait at least 1 minute, the Brother machine may not have enough time to join the network and receive an IP address.

 

b.    Print the Printer Settings by pressing the GO button 3 times. Look at the last page of the Printer Settings. 

 

c.    Locate the IP Address in the middle and confirm it is assigned via DHCP.  (Figure 12).

 

d.    Locate the Comm Mode near the bottom and confirm it is set to Infrastructure. (Figure 13).

 

e.    Locate the Name (SSID) near the bottom and confirm it matches your access point or router. (Figure 13).

 

f.     Locate the Wireless Link Status near the bottom and confirm it reads Link OK. (Figure 13).

 

  

g.    The printer is now configured and is operating on your network.

 

 

PART VI: Printer Driver Installation

 

Refer to one of the following solutions to install the printer driver:

 

"The printer is connected to the network. How do I install the printer driver in Macintosh OS X 10.4.11, 10.5, or 10.6?"

 

"The printer is connected to the network. How do I install the printer driver in Macintosh OS X 10.7, 10.8, 10.9, or 10.10?" 

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