Answer to your Frequently Asked Question:

Printer Friendly
Description of Problem 100000025770

When I press the power key, the printer’s power LED flashes red and the Error LED flashes orange or red, why?

Description of Solution 200000033033

The printer is designed to go into the battery charge mode if the power key is held down for longer than two seconds.  If the printer is trying to go into the battery charge mode and there is no battery installed in the printer, the printer will go into an error condition. 


To recover from the error condition remove the power from the printer and wait a few seconds then reconnect the power and press the power key for less than two seconds and the power LED should glow green.



Was this helpful?
Please help us to improve our services by letting us know if this information was helpful: