Answer to your Frequently Asked Question:

Printer Friendly
Description of Problem 100000025771

Why do I get an error message "compatible printer driver is not installed" when I open/launch the Ptouch Editor application?

Description of Solution 200000033034

The message indicates that the P-touch/Label driver has not yet installed.  Please perform the following steps to download and install the latest driver that available on the Brother Web site.


If you need assistance on navigating the Brother Website to download software, Drivers and Utilities, please CLICK HERE to view step by step instructions.

Was this helpful?
Please help us to improve our services by letting us know if this information was helpful: