Description of Problem 100000026141
My carriage is stuck and the machine is making a continuous grinding noise.
How can I correct this?Description of Solution 200000033513
If the carriage
does not move or makes a grinding noise when moving, unplug the machine.
1.Open the cover and
examine the interior of the machine, remove any objects that may have fallen
into the machine.
a. Check the
correction tape to insure that it has not come loose and dropped from the
2.Is the carriage all
the way on the left side of the typewriter?
a. Is the ribbon
b. If the ribbon is
raised, plug in the machine and turn it on.
c. The ribbon should
cycle down and then the carriage should move to the right.
d. If the ribbon
remains in the raised position, the typewriter will require service. See the
statements below regarding warranty and locating an Authorized Service
3.Try to push the
carriage towards either side.
a. If the carriage
moves, push it all the way to the right side frame.
b. Below the carriage
is a white rail with teeth, this is the track on which the carriage is
driven. Examine this rail for any damage.
c. If the carriage
moves with no resistance it will require service.
4.Plug in the
typewriter and turn it on.
5.If the typewriter
still will not move the carriage, it will require service.
have a 90 day labor, 1 year parts limited warranty. For 90 days from the
date of purchase, Brother International, or its Authorized Service Centers, will
repair this product free of charge if defective in material or
workmanship. After 90 days, and until one year from date of purchase,
Brother will furnish, free of charge, a replacement part for the defective part
of this product, you pay for labor.
your machine is within Warranty, you can contact our Customer Support Center at
(1-877-276-8437) or take your machine to a local Brother Authorized Service
Center. To locate a local Brother Authorized Service Center, visit our
your machine is out of warranty, you may take your machine to a local Brother
Authorized Service Center. To locate a local Brother Authorized Service
Center, visit our website (http://www.brother-usa.com/service/default.aspx).